Your personal data belongs to you. This page explains exactly what scatter games collects, why we collect it, how we keep it safe, and what rights you have as a Filipino player on our platform. We keep things straightforward — no legal maze, just clear answers.
When you register, we collect your name, date of birth, email address, and contact number. This information is required to verify your identity, confirm you meet the minimum age requirement of 21 years under Philippine gaming regulations, and keep your account secure. We do not collect more than what is necessary for these purposes. All registration data is stored on encrypted servers and is never sold to third parties.
We record deposit and withdrawal activity, transaction amounts in Philippine pesos, payment method references, and timestamps. This data is used to process your transactions accurately, detect suspicious activity, and comply with anti-money laundering obligations under Philippine law. Payment card details are handled directly by our licensed payment providers and are never stored on our servers. Transaction records are retained for the period required by applicable regulations.
We collect information about the device you use to access the platform, including device type, operating system, browser version, and IP address. We also log session activity such as pages visited, games played, and time spent on the platform. This data helps us optimise the mobile experience for Filipino players, troubleshoot technical issues, and improve platform performance. Usage data is analysed in aggregate and is not used to build individual advertising profiles.
To comply with Philippine gaming regulations, we may request a government-issued ID, proof of address, and a selfie for Know Your Customer (KYC) verification. This process confirms that you are a real person residing in the Philippines and that your account details are accurate. KYC documents are reviewed by authorised compliance staff only and are stored with strict access controls. We do not use your location data for targeted advertising. Once verification is complete, documents are retained only for the legally required period.
Under the Philippine Data Privacy Act of 2012 (Republic Act 10173), you have clear, enforceable rights over the personal information we hold about you. Scatter games is committed to honouring every one of these rights promptly and without unnecessary friction.
You can request a copy of all personal data we hold about you at any time. We will provide this within a reasonable timeframe and in a clear, readable format. There is no charge for a standard access request.
If any of your personal details are inaccurate or out of date, you have the right to request a correction. You can update basic account information directly through your account settings, or contact our support team for more complex changes.
You may request deletion of your personal data when it is no longer necessary for the purposes it was collected, subject to our legal retention obligations. Requests are reviewed within 30 days and we will inform you of the outcome.
You can object to the processing of your personal data for direct marketing purposes at any time. Once you opt out, we will stop using your data for that purpose immediately. Your account and gaming access will not be affected by this choice.
You have the right to receive your personal data in a structured, commonly used format so you can transfer it to another service if you choose. Submit a portability request through our support team and we will prepare your data export promptly.
If you believe your data rights have not been respected, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so we can resolve the matter directly and quickly.
All personal data transmitted between your device and our platform is protected using industry-standard TLS encryption. Data at rest is stored on secured servers with access restricted to authorised personnel only. We conduct regular security audits and vulnerability assessments to ensure our infrastructure remains protected against emerging threats. Passwords are hashed using strong one-way algorithms and are never stored in plain text. In the event of a data breach that affects your personal information, we will notify you and the National Privacy Commission within the timeframes required by Philippine law.
Scatter games does not sell your personal data to any third party. We share data only with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — and only to the extent necessary for those services. All third-party partners are contractually required to handle your data in accordance with applicable Philippine privacy laws. We may also disclose data to regulatory authorities or law enforcement when legally required to do so. We will never share your data with advertisers or data brokers.
We use essential cookies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. We also use analytics cookies to understand how players navigate the site so we can improve the experience for Filipino users. You can manage your cookie preferences through your browser settings at any time. Disabling non-essential cookies will not prevent you from using the platform, though some features may behave differently. We do not use third-party advertising cookies or cross-site tracking technologies.
If you want to exercise your data rights, have a question about this policy, or need help with your account, our support team is ready to assist Filipino players. You can also visit our FAQ page for quick answers, or head to Responsible Gaming to learn about our player protection tools.
Support contact: [email protected]